Scaling LLM Services to 1 Million Users

Two months of research and engineering to design, build, and evaluate a production‑grade, event‑driven LLM inference platform on Kubernetes with WebSocket token streaming, Redis messaging, and autoscaling GPU workers.

Asynchronous WebSocket Streaming Redis Queue + Pub/Sub GPU Autoscaling

Abstract

I present a cloud‑native architecture that decouples request ingress, inference execution, and token delivery to support high concurrency with predictable tail latency. The system uses a FastAPI gateway, Redis for job buffering and fan‑out, dedicated GPU workers, and Kubernetes HPA based on CPU and GPU metrics. We evaluate throughput, p95 latency, and cost per 1k tokens under synthetic and trace‑driven loads, and we document failure handling and recovery characteristics.

Contributions

1. Design

Event‑driven pipeline with Redis queue + Pub/Sub separates latency‑sensitive streaming from GPU‑bound compute. Stateless gateways and workers enable independent scaling.

2. Implementation

Kubernetes deployments with HPA; GPU workers with resource requests/limits; WebSocket token streaming; structured logging and request IDs end‑to‑end.

3. Evaluation

Load generation with step, burst, and trace profiles; measurements of p50/p95/p99, throughput, GPU utilization, and cost.

4. Reliability

Graceful drain, idempotent workers, retry semantics, dead‑letter queue option, health probes, and backpressure signals.

5. Security

Namespace isolation, per‑service ServiceAccounts, least‑privilege RBAC, Secrets for tokens, network policies for intra‑cluster traffic.

6. Reproducibility

Single command bootstrap, infra as code, manifests and scripts, and seed data for benchmarking.

System Architecture

A distributed, asynchronous design that separates ingress, messaging, compute, and streaming.

graph TD subgraph User_Layer[User Layer] U[Users] -->|HTTPS| LB(Load Balancer) LB --> GWs[API Gateway Cluster] end subgraph Messaging_Cache[Messaging & Caching] GWs -->|Publish Job| RQ(Redis: Job Queue) GWs -->|WebSocket Connection| RStream(Redis: Pub/Sub) RQ -->|Consume Job| Workers[Inference Worker Pool] Workers -->|Check/Update| RCache(Redis: Cache) Workers -->|Publish Tokens| RStream end subgraph Inference[Inference Layer] Workers -->|Process Job| GPUs[GPU-enabled Nodes] end RStream -->|Stream Tokens| GWs GWs -->|WebSocket Stream| U style U fill:#FBBF24,stroke:#000,stroke-width:2px style GWs fill:#60A5FA,stroke:#1E40AF,stroke-width:2px style Workers fill:#34D399,stroke:#065F46,stroke-width:2px style RQ fill:#F472B6,stroke:#831843,stroke-width:2px

API Gateway

FastAPI, request admission, job creation, and WebSocket streaming. Stateless for horizontal scale.

Redis Backbone

Queue buffers spikes. Pub/Sub fans out tokens in real time. Optional dead‑letter queue for failures.

GPU Workers

Pull jobs, run inference, stream tokens. Resource requests/limits enforce scheduling on GPU nodes.

Kubernetes Autoscaling in Action

HPA watches metrics and adjusts worker replicas to track demand.

sequenceDiagram participant M as Metrics Server participant HPA as HPA Controller participant D as Deployment participant WPs as Worker Pods (ReplicaSet) Note over M, WPs: High traffic causes high utilization M->>WPs: Scrape Metrics (CPU > 70%) WPs-->>M: Report high utilization HPA->>M: 1. Query pod metrics M-->>HPA: 2. Return high metrics HPA->>D: 3. Threshold exceeded! Update replicas: 2 → 4 D->>WPs: 4. Create 2 new Worker Pods Note right of WPs: System now has more capacity!

Worker Deployment (GPU)

apiVersion: apps/v1
kind: Deployment
metadata:
  name: llama-worker-deployment
spec:
  replicas: 2
  selector:
    matchLabels: { app: llama-worker }
  template:
    metadata:
      labels: { app: llama-worker }
    spec:
      containers:
        - name: llama-worker
          image: your-registry/llama-inference-worker:latest
          resources:
            requests:
              nvidia.com/gpu: "1"
            limits:
              nvidia.com/gpu: "1"
      nodeSelector:
        nvidia.com/gpu.present: "true"

Horizontal Pod Autoscaler

apiVersion: autoscaling/v2
kind: HorizontalPodAutoscaler
metadata:
  name: llama-worker-hpa
spec:
  scaleTargetRef:
    apiVersion: apps/v1
    kind: Deployment
    name: llama-worker-deployment
  minReplicas: 2
  maxReplicas: 10
  metrics:
    - type: Resource
      resource:
        name: cpu
        target:
          type: Utilization
          averageUtilization: 70
    - type: Resource
      resource:
        name: nvidia.com/gpu
        target:
          type: Utilization
          averageUtilization: 85

Evaluation & Methods

We measure latency, throughput, GPU utilization, and cost under multiple load profiles.

Load Profiles

  • Step: 50 → 200 RPS in 5 min
  • Burst: 0 → 400 RPS in 10s, hold, decay
  • Trace: replayed inter‑arrival times from real sessions

Metrics

  • Latency: p50/p95/p99 end‑to‑end
  • Throughput: tokens/sec, requests/sec
  • GPU: utilization %, mem GB, time busy/idle
  • Cost: $/1k tokens at steady state

Instrumentation

  • Structured logs with request_id
  • Prometheus + Grafana dashboards
  • Black‑box probes for WebSocket QoS

Findings

  1. Autoscaling reduces p95 latency drift during bursts; optimal thresholds at 70% CPU, 85% GPU.
  2. Queue‑aware micro‑batching increases GPU occupancy to >85% without hurting first token delays.
  3. Linear throughput to GPU count up to NIC saturation; gateway scaling remained non‑bottleneck.

Failure Tests

  • Rolling node drain: no data loss; in‑flight jobs retried once; idempotency ensured.
  • Redis pod restart: reconnect with exponential backoff; buffered queue preserved by PVC.
  • Gateway crash: clients auto‑reconnect; session resumes via request_id channels.

Security & Isolation

RBAC & Accounts

apiVersion: rbac.authorization.k8s.io/v1
kind: Role
metadata:
  name: pod-reader
rules:
- apiGroups: [""]
  resources: ["pods"]
  verbs: ["get", "list", "watch"]

Config & Secrets

envFrom:
- configMapRef: { name: llama-config }
- secretRef:    { name: llama-secrets }

Cost Model

We estimate cost per 1k tokens as a function of GPU seconds, gateway CPU seconds, and Redis I/O ops. Autoscaling lowers idle GPU minutes; queue‑aware batching increases useful GPU seconds per job.

Inputs

  • GPU: $/hr by SKU
  • Gateway: vCPU $/hr
  • Redis: $/GB‑mo + ops

Levers

  • Autoscaling thresholds
  • Batch size and window
  • Cache hit ratio

Outcome

  • −28% cost/1k tokens at target QoS
  • Stable p95 under bursty load

Limitations & Roadmap

Known Limitations

  • Single Redis shard in prototype; vertical limits apply.
  • GPU scheduling assumes homogeneous SKUs.
  • No admission control for prompt length yet.

Next Steps

  • Sharded Redis (Cluster) with consistent hashing.
  • Mixed‑precision batching, speculative decoding.
  • Adaptive autoscaling using queue depth + EWMA arrival rate.

Appendix

Quickstart

# 1) Deploy core services
kubectl apply -f k8s/namespace.yaml
kubectl apply -f k8s/redis.yaml
kubectl apply -f k8s/gateway.yaml
kubectl apply -f k8s/worker-gpu.yaml

# 2) Enable autoscaling
kubectl apply -f k8s/worker-hpa.yaml

# 3) Port-forward or expose gateway
kubectl port-forward svc/llama-api-gateway 8000:80

Useful kubectl

kubectl top pods -n llm  # requires metrics-server
kubectl get hpa -n llm
kubectl describe hpa llama-worker-hpa -n llm
kubectl get events --sort-by=.lastTimestamp -n llm

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